FAQ
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Do you offer exchanges or returns?
Yes, we offer free exchanges and returns within 14 days of receiving your order. Please contact our support team to initiate an exchange or return. Make sure to include your order number for reference.
How do I track my order?
You can track your order by logging into your account and viewing your order history page. Your order status will be updated throughout the shipping process. You can also ask our support team for your tracking number.
Do you offer gift wrapping or gift messages?
Yes, we are happy to gift wrap any order for a nominal fee of $5. You can use that option during checkout, along with any message you want included.
When do you charge for purchases?
We charge your card when you place the order. The total amount, including any applicable taxes, will be charged upfront.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also accept PayPal and Apple Pay.
Do you do sales or offer discounts?
We may offer limited-time sales and discounts on select items and collections throughout the year, usually during holiday shopping seasons. Be sure to check our website or subscribe to our newsletter to stay updated on any current promotions.